CeyLab LIMS

Patient Notifications

Message channels, delivery counts, history retention and the WhatsApp connection

Patient Notifications

Each channel has its own card below — live counts plus the per-event toggles. A message only sends when the channel is enabled here, its provider is configured, and the cashier selected that channel on the bill.

Email
● configured
0
Sent
0
Failed

Sent via the platform SMTP.

Bill alert
When a bill is created
Lab report delivery
When a report is signed & ready
WhatsApp
○ not configured
0
Sent
0
Failed
0
Queued

Sent via the self-hosted WAHA session.

Bill alert
When a bill is created
Lab report delivery
When a report is signed & ready
SMS
○ not configured
0
Sent
0
Failed

Sent via the Text.lk gateway.

Bill alert
When a bill is created
Lab report delivery
When a report is signed & ready
Message history auto-delete

Automatically delete message-log entries older than this many months. 0 keeps them forever. Live queued messages are never deleted.

months

Recent notifications

The last 50 patient notifications the platform sent — the exact messages that went out, across every lab.

No notifications sent yet.

WhatsApp Connection (WAHA)

Unknown
Session
Disconnection SMS alerts

When off, the platform checks this session every minute and — if it disconnects (logged out, stopped or failed) — sends an SMS alert via Text.lk to the numbers below, then hourly until it reconnects. A single “reconnected” SMS follows recovery.

One per line (or comma-separated). Leave empty to fall back to the WAHA_ALERT_PHONES env default. Max 20.